Backbone Technology Solutions

Since 2014 BTS (previously Fork N Pint LLC) has empowered merchants of all sizes with the best technology platforms to run their business. With a keen focus on the hospitality industry we have been able to help operators transition from (delivery as a service model) to (delivery as a revenue model) across several markets including; Boston, Providence, Cincinnati, Raleigh, Baltimore, Iowa City and several more.

Additionally we’ve been able to help operators save thousands on credit card fees with several cost savings strategies as well as tapping into current tax credit initiatives like the ERC Program.

The Era of POS is Over

Real pros need a VOS (venue operating system) by Union. Combining VOS with Guest Lead Ordering (GLO) gives operators the ability to streamline operations, enhance customer experience while significantly increasing revenue.

Phone Support

Strategic Support

Field Support

Who We Are

About us

We are technology enthusiasts with a passion for solving problems. BTS’s flagship solution is powered by UnionPOS ensuring the busiest hospitality operators have the most dependable modern tools.

Proven to deliver more revenue to already busy operations, our tools increase operational efficiencies, reward guests and improve overall business satisfaction. If you're not operating with a VOS, you are holding your business back.

Our Services

Our Main Feature

POS selection FOH and BOH

Payments

Gift Cards

Loyalty Rewards

Guestbook

Reputation Management

Delivery

Inventory Management

Online ordering

Capital

Table-side Ordering

Business Insurance

They Trust Us

Numbers & Achievements

Years in Business
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Technology Integrations
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Happy Clients
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Annual Transactions
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Contact Us

Get in Touch

Call Us

216-202-4421

Our Address

Cleveland, OH (servicing USA and Canada)